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Data collection was carried out by observation, questionnaire, and interview techniques. This research used a qualitative approach and was conducted on 40 students of the Language and Literature Education Study Program, Universitas Negeri Makassar. ![]() This research aimed to analyze the utilization, inhibiting and supporting factors, and the efforts to optimize the Zotero application in managing references to scientific papers. Upaya optimalisasi dilakukan dengan memberikan fasilitas pendukung seperti buku panduan dan video tutorial, buku panduan sitasi, serta WhatsApp group. Sedangkan faktor pendukung yaitu keterampilan mengoperasikan komputer, penguasaan teknik penulisan makalah, aplikasi Zotero bersifat nonkomersial, kemudahan menyimpan, mengonversi, dan mengedit metadata. Adapun faktor penghambat yaitu mahasiswa tidak terbiasa menggunakan aplikasi, proses instalasi, sinkronisasi file, integrasi, dan penambahan sitasi dengan Microsoft Word. Hasil penelitian menunjukkan bahwa pemanfaatan aplikasi Zotero memudahkan dalam mengelola referensi, memiliki perpustakaan digital, kemudahan sitasi tulisan, dan efisien. Analisis data mengadopsi model analisis interaktif yang terdiri atas empat alur kegiatan, yaitu pengumpulan, reduksi, penyajian data, dan penarikan kesimpulan. menggunakan teknik observasi, angket, dan wawancara. Penelitian menggunakan pendekatan kualitatif dan dilakukan pada mahasiswa Program Studi Pendidikan Bahasa dan Sastra, Universitas Negeri Makassar dengan jumlah 40 orang. Penelitian bertujuan untuk menganalisis pemanfaatan, faktor penghambat dan pendukung, serta upaya optimalisasi aplikasi Zotero dalam mengelola referensi karya tulis ilmiah. Over the years I have found that our patrons need help using these programs, and they are usually not sure who to ask or where to turn to on campus. Publishing articles is very important in the sciences, so our library clientele are busy collecting, organizing, and entering many bibliographic references into manuscripts. ![]() Why spend time on bibliographic/citation management tools? The main reason to invest time in citation management tools is because our patrons use them a lot. Our presentation focused on our use of these tools to help our library faculty, students and staff, why we invest the time to learn these tools, which tools we selected to focus on, and how we help our library clientele with these tools. Introduction There are many reasons to help library patrons with citation management tools, and there are many tools to choose from. In addition to a demonstration of the main features, we provide a comparison of the products, including the advantages and disadvantages of each one, and discuss using our knowledge of these products as a hook to instruct in the use of our licensed databases. We focus mainly on the popular products EndNote, EndNote Web, and RefWorks, but also examine the free tools Mendeley and Zotero. We report on how we have been helping our researchers collect and organize references from licensed databases, in preparation for publication, using various programs. While you may be familiar with one citation management tool, your researchers likely ask for advice about other software too. ![]()
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